[Download] "Design for Six Sigma for Service" by Kai Yang # eBook PDF Kindle ePub Free
eBook details
- Title: Design for Six Sigma for Service
- Author : Kai Yang
- Release Date : January 21, 2005
- Genre: Industries & Professions,Books,Business & Personal Finance,
- Pages : * pages
- Size : 13833 KB
Description
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
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